Privacy Policy
Wellness with Kshitija
Last Updated: August 2026
Wellness with Kshitija (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store and handle personal information when you visit our website, submit an enquiry, complete a lead form, book a consultation, communicate with us, or participate in our services.
By providing your information to us, you acknowledge the practices described in this Privacy Policy.
1. Information We May Collect
Depending on how you interact with Wellness with Kshitija, we may collect information including:
Contact information, such as your name, email address, phone number, WhatsApp number, city or country.
Enquiry and programme information, such as the programme you are interested in, your stage of pregnancy or postpartum recovery, your fitness goals, preferences, availability and information you voluntarily provide when enquiring about our services.
Health and fitness information, where relevant to safely provide our coaching services. This may include information you voluntarily provide regarding pregnancy, postpartum recovery, physical limitations, injuries, medical clearance or other health-related considerations relevant to exercise participation.
Booking information, such as consultation date and time and information submitted while scheduling through Calendly or another scheduling service.
Website and technical information, such as device/browser information, pages visited, referring source, cookies and similar technologies where enabled.
We aim to collect only information reasonably necessary for the purpose for which it is requested.
2. How We Collect Information
We may collect personal information when you:
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submit a form on our website;
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submit a Meta/Facebook/Instagram Instant Form or respond to one of our advertisements;
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schedule a consultation through Calendly;
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contact us through WhatsApp, email, Instagram, Facebook or another communication channel;
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register for or participate in a Wellness with Kshitija programme;
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complete questionnaires, assessments or programme forms; or
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voluntarily provide information during consultations or coaching.
3. How We Use Your Information
We may use your information to:
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respond to enquiries;
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determine whether one of our programmes may be suitable for you;
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schedule and manage consultation calls;
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communicate with you about your enquiry or programme;
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provide prenatal, postnatal or fitness coaching services;
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personalise services where appropriate;
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maintain programme and client records;
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improve our website, services and customer experience;
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measure the effectiveness of our marketing;
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comply with applicable legal or regulatory obligations; and
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protect the security and integrity of our services.
We do not sell your personal information.
4. Pregnancy and Health-Related Information
Because Wellness with Kshitija provides prenatal, postnatal and fitness coaching, you may voluntarily provide information relating to pregnancy, recovery, physical health or exercise limitations.
We use such information only where reasonably necessary to assess programme suitability, communicate with you, or provide safer and more appropriate coaching.
Wellness with Kshitija provides fitness, wellness and educational services and does not replace medical diagnosis, treatment or advice from a qualified healthcare professional.
Where medical clearance is required for participation, you may be asked to obtain appropriate clearance from your healthcare provider.
5. Meta, Facebook and Instagram Lead Forms
We may advertise our services through Meta platforms, including Facebook and Instagram.
If you submit information through a Meta Instant Form, Meta may provide the information you entered to Wellness with Kshitija so that we can respond to your enquiry and provide information about our services.
Meta separately processes information according to its own privacy practices.
Information received from Meta will be handled by us in accordance with this Privacy Policy.
6. Calendly and Appointment Scheduling
We use third-party scheduling services such as Calendly to allow prospective and existing clients to schedule consultations.
When you use these services, certain personal information may also be processed by the scheduling provider according to its own privacy policy.
We use booking information for purposes such as arranging your consultation, communicating regarding your appointment and following up regarding your enquiry.
7. WhatsApp and Other Communication Platforms
If you provide your WhatsApp number or contact us through WhatsApp, we may use WhatsApp to communicate with you regarding your enquiry, consultation, programme or other communication you have requested or agreed to receive.
Your use of WhatsApp, Instagram, Facebook and other third-party communication services is also subject to those platforms' respective privacy practices.
Where consent is required for marketing communications, you may withdraw that consent or ask us to stop contacting you.
8. Cookies, Analytics and Advertising Technologies
Our website may use cookies and similar technologies to operate the website, understand how visitors interact with it and measure advertising performance.
We may use services provided by third parties, including Meta, for analytics and advertising measurement.
These technologies may collect information such as browser/device information, pages visited, referral source and interactions with our website.
Where required by applicable law, we will obtain appropriate consent before using non-essential cookies or tracking technologies.
We do not intentionally use advertising technologies to transmit detailed medical records or sensitive health information to advertising platforms.
9. Sharing of Personal Information
We may share information with service providers where reasonably necessary to operate our business, such as:
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website and hosting providers;
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scheduling providers such as Calendly;
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communication providers;
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email or business productivity services;
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advertising and analytics providers;
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payment providers, where applicable; and
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professional advisers or authorities where legally required.
These providers may process information according to their own privacy terms and applicable law.
We do not sell or rent your personal information to third parties.
10. International Processing
Some of the technology and service providers we use may process or store information outside the United Arab Emirates.
Where personal information is transferred internationally, we aim to use reputable service providers and handle such transfers in accordance with applicable data-protection requirements.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including providing services, responding to enquiries, maintaining appropriate business records and complying with legal obligations.
Information that is no longer reasonably required may be deleted, anonymised or securely disposed of, subject to applicable legal requirements.
12. Your Privacy Rights
Depending on applicable law and your location, you may have rights concerning your personal information, which may include requesting:
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access to personal information we hold about you;
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correction of inaccurate information;
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deletion of your information where applicable;
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restriction or objection to certain processing;
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withdrawal of consent where processing relies upon consent; or
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information regarding how your data is being processed.
The UAE's data-protection framework recognises rights around matters such as access, rectification, erasure, restriction/objection and withdrawal of consent in applicable circumstances.
You may contact us to exercise an applicable privacy right.
13. Data Security
We take reasonable administrative and technical measures to protect personal information against unauthorised access, disclosure, alteration or loss.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
14. Children's Privacy
Our services are intended for adults.
We do not knowingly collect personal information directly from children through our lead-generation or consultation forms.
If we become aware that personal information from a child has been collected inappropriately, we will take reasonable steps to remove it.
15. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices of those third parties. You should review their privacy policies before providing information to them.
16. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our services, technologies, business practices or legal requirements.
The latest version will be published on our website with an updated “Last Updated” date.
17. Contact Us
If you have questions about this Privacy Policy or would like to request access, correction or deletion of your personal information, please contact:
Wellnesswithkshitija@gmail.com
Office: 5TH FLOOR, 501, Kshitji Complex, Tithal Road, Shantiniketan Society, Valsad-396001, Gujarat, India